Back to Information governance
We hope that you find the guidance on these pages useful. Have we done a good job? Let us know through our feedback form, or alternatively contact us
Available now - our free elearning provides practical tips and real life scenarios to enhance your understanding of the principles for sharing information securely for individual care, research and planning.
Use and share information with confidence
This guidance will support you to use and share information with confidence when caring for patients and service users.
Information sharing in Multidisciplinary Teams (MDTs)
A MDT is a group of health and care staff from different organisations and professions that together make decisions regarding the treatment of individual patients and service users. There are some IG considerations when working as part of an MDT.
Sharing information with the voluntary sector
This guidance provides information to health and care organisations on how information about patients and service users can be shared safely with the voluntary sector
Sharing information with unpaid carers
This guidance aims to advise those being cared for, carers and health and care professionals about how to share confidential information about an individual to support their care.
Universal information governance templates and FAQs
NHS England has produced a suite of universal IG templates to support health organisations’ lawful collection, processing and sharing of information.
HIV and Sexually Transmitted Infections (STIs)
A guide to how HIV and STI information is kept confidential, used and shared.
What is and isn’t direct marketing?
The ICO has produced wider guidance on direct marketing for the public sector. This guidance, produced by the panel, specifically considers the rules on direct marketing in the context of health and care communications.
Email and text message communications
This guidance is about how you can safely use email and text messages to communicate with patients and service users.
Template for email and text message communications
This is a template policy which can be adapted for when using text and emails to communicate with patients/service users.
Access to the health and care records of deceased people
This guidance provides advice on access to health and care records following the death of an individual.