Transformation Directorate

Workforce digital playbook

Support for people, teams and organisations

This resource provides case studies where digital tools have been used by NHS organisations to increase workforce productivity. We include examples such as reducing administrative burden, freeing up time for patient care, making better use of existing tools and systems, recruitment, training, staff wellbeing and digital culture. We welcome feedback on the playbooks, including ideas for further case studies. To get in touch, please email


Case studies