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NHS England - Transformation Directorate

I want to improve communications with professionals and patients

Digital tools to improve communication with patients and between healthcare professionals.

Case studies

Hand typing on a laptop

Digital referral system to improve patient access to renal services

An online solution to speed up referrals to specialist departments, support clinical process reliability, and build in information governance.
Person sat on a chair with a laptop on their knee having a video call with a doctor

A virtual community clinic for renal patients in East London

A redesigned service to connect patients, GPs and consultants for better care of chronic kidney disease (CKD).
Person sat down holding a tablet device and looking at the screen

A booking platform for visiting inpatient wards at the Royal Brompton and Harefield Hospitals

A booking system that allows visitors to safely visit hospital wards during opening times

Disclaimer

These case studies summarise user and patient experiences with digital solutions along the relevant care pathway. Unless expressly stated otherwise, the apps and digital tools referenced are not supplied, distributed or endorsed by NHS England or the Department of Health and Social Care and such parties are not liable for any injury, loss or damage arising from their use.

Please note the full legal disclaimer - NHSX playbook disclaimer