Transformation Directorate

I want to improve the productivity of my outpatient service

Efficiency gains for outpatient services, such as communicating with the GP through intelligent dictation, achieving faster test results, interventions to ensure procedures can be successfully carried out, or improving recording of patient data such as patient reported outcome measures (PROMs).

Case studies

Using smartphone technology to fast-track faecal calprotectin test results

Using smartphone technology to fast-track faecal calprotectin test results

Dorset County Hospital NHS Foundation Trust used smartphone technology to process faecal calprotectin (FC) test results in hours to support clinical decision making.
Capturing patient reported outcome measures using a digital tablet

Capturing patient reported outcome measures using a digital tablet

Dorset County Hospital NHS Foundation wanted to enable patients to directly record their own outcome measures (PROMs) on a digital tablet in clinic.
Using an AI-driven dictation platform to free up clinicians’ time

Using an AI-driven dictation platform to free up clinicians’ time

The gastroenterology team at King’s have been using an AI-driven dictation platform to decrease the turnaround time for all of their medical letters.
Using patient education videos to improve quality of bowel preparation for colonoscopy

Using patient education videos to improve quality of bowel preparation for colonoscopy

West Hertfordshire Hospitals used online patient education videos to improve quality of bowel preparation for colonoscopy.

Disclaimer

These case studies summarise user and patient experiences with digital solutions along the relevant care pathway. Unless expressly stated otherwise, the apps and digital tools referenced are not supplied, distributed or endorsed by NHS England or the Department of Health and Social Care and such parties are not liable for any injury, loss or damage arising from their use.

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