Transformation Directorate

I want to optimise the referral and triage process

Digital solutions to make triaging patient referrals more efficient so they receive the right treatment sooner

Case studies

Person examining a patient's neck with an iPhone using the endoscope-i app

Using endoscopic mobile imaging to streamline head and neck cancer pathway referrals

Combining endoscopes with high-quality mobile photography to create an app that can be used in primary care.
Close-up of a person with shaven short hair wearing a hearing aid

A new way of managing ear symptoms: community audiology-led clinic supported by digital otology

Utilising technology to improve efficiency and enable care in the community to improve ENT and otology patient experience.

Disclaimer

These case studies summarise user and patient experiences with digital solutions along the relevant care pathway. Unless expressly stated otherwise, the apps and digital tools referenced are not supplied, distributed or endorsed by NHS England or the Department of Health and Social Care and such parties are not liable for any injury, loss or damage arising from their use.

Please note the full legal disclaimer - NHSX playbook disclaimer